Policy
Welcome to Nova Nue!
Here you'll find important policy information regarding your order and privacy. We believe in transparency and aim to provide you with clear and accurate information.
Terms and Conditions
Our terms and conditions include vital information about your rights and obligations when placing an order with us. These conditions apply to all orders placed through our website. Read the complete terms and conditions here: Terms and Conditions
Return Policy
At Nova Nue, we want you to be satisfied with your purchase. If you're not entirely satisfied, you may request a refund according to the conditions outlined in our return policy:
- Returns are possible within 30 days of receiving your order.
- Products must be unused and in their original condition.
- You can read the full return policy here: Return Policy
Privacy Policy
Your privacy is important to us, and we ensure your data is handled securely. Our privacy policy explains what data we collect, how we use it, and how we protect your privacy. Read our complete privacy policy here: Privacy Policy
Contact Information
Email: info@nova-nue.com.
Address: Platanendreef 10, 2631 JD Nootdorp, The Netherlands
Customer service availability:
Monday to Friday: 9:00 AM – 5:00 PM
In the weekend: 9:00 AM - 13:00 PM
Shipping Policy
- Shipping costs: Displayed during checkout.
- Shipping time: Orders are dispatched within 1-3 business days, shipping to the UK will take 4-7 business days.
- Tracking: You will receive a tracking number once your order has been shipped.
- Read the shipping policy here: Shipping Policy
- Company Information
Company Name: Nova Nue
Chamber of Commerce Number (CoC): 91485061